Privacy policy

Privacy Policy for Wax & Clo

At Wax & Clo, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and share information when you visit or make a purchase from waxandclo.co.uk.

Information We Collect

When you visit our site or make a purchase, we collect the personal information you give us such as your name, address, and email address. We also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and hold certain information. This might include the use of TikTok, Meta, and Snapchat pixels to gather data on visitor behaviour, which helps us tailor our advertising strategies on these platforms. Additionally, we utilise Google Analytics to understand how our customers use the site and HitMetrix for session recording, aiding us in website optimisation and enhancing user experience. 

How We Use Your Information

The information we collect may be used in the following ways:

  • To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products.
  • For marketing purposes, including email and SMS campaigns, to inform you of other products or offers you may be interested in.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How to Withdraw Your Consent

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by clicking here.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at shop@waxandclo.co.uk or by mail using the details provided above.